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World class providers of IT services focus on the quality of the services they provide and on meeting their customer and business requirements.

ITIL is the most widely accepted approach to IT service management. It provides a cohesive set of best practice, drawn from the public and private sectors internationally. Organisations are increasingly being required to incorporate IT service management and governance into their corporate governance arrangements.

ISO 20000, based on ITIL provides a mature service management standard that organisations are implementing worldwide.

Our ITSM services are based on the principles of ISO 20000 standard, the internationally accepted standard for IT service management